Exploring the role of relationship variables in predicting customer voice to a service worker Journal Articles Refereed uri icon

Overview

Published in

  • Journal of Retailing and Consumer Services

Time

Date/time value

  • 2005

Identity

Digital Object Identifier (DOI)

  • 10.1016/j.jretconser.2004.03.003

Additional Document Info

Parent Title

  • Journal of Retailing and Consumer Services

Volume

  • 12

Issue

  • 2

Publisher

  • Pergamon