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PROF GRAEME SHANKS



Contact Details

Organization: Information Systems
Position: PROFESSORIAL FELLOW
Email:
Work: 8344 1577
Room: 3.52
Level: 03
Building: 111-117 Barry St.
Campus: Parkville

Biography

Graeme Shanks is a Professorial Fellow in the Department of Information Systems at the University of Melbourne. Until recently he was Associate Dean Research and Professor in the School of Business Systems in the Faculty of Information Technology at Monash University, Australia. Prior to becoming an academic, Graeme worked for a number of years as programmer, programmer-analyst and project leader in several large organizations. Graeme has a number of research and teaching interests including conceptual modeling, data quality, identity management and the implementation and impact of enterprise systems and inter-organisational systems. He is a member of several editorial boards including Asia Pacific Management Review (Regional Editor), Journal of Knowledge Management Theory and Practice, Data Warehousing Journal, International Journal of Data Warehousing and Mining, Journal of Database Management and the New Zealand Journal of Applied Computing and Information Technology. He has published the outcomes of his research in over 100 refereed journal and conference papers in outlets including Information Systems Journal, Journal of Information Technology, Journal of Strategic Information Systems, Communications of the ACM and the International Conference on Information Systems. Graeme has received over $1 million in research funding from the Australian Research Council including both discovery grants and industry linkage grants. He was a member of the Australian Research Council college of experts from 2004 to 2005 representing the information systems community.

Research Expertise and International Linkages

Research Expertise

Research Interest Key Words Country of Expertise
Information Systems Management Data Quality, Business Analytics Australia

Qualifications, Honours, Fellowships and Other Awards

Qualifications

Title Institution Date Awarded Abbreviation
Doctor of Philosophy Monash University
Master of Applied Science (Computing) Chisholm Institute of TAFE
Diploma in Education Monash University
Bachelor of Science Monash University

Memberships

Membership Type Membership Body Description Start Date End Date
Member IFIP WG8.3 Decision Support Systems Focussing on Decision Support Systems 01-Jan-2009

Government Research Classifications

Research Fields, Courses and Discipline Classifications

Socio-Economic Objective Classifications

Grants and Contracts

Research Grants, Contracts and Consultancies awarded to the University of Melbourne as the administering institution (since 2003) as recorded in Themis Agreements.

Grants

Title Role Funding Source Scheme Award Date
MODELLING IN THE LARGE Chief Investigator QUEENSLAND UNIVERSITY OF TECHNOLOGY Linkage Projects (AUST RESEARCH COUNCIL) 01/01/2005
THE IMPACT OF INFORMATION ABOUT DATA QUALITY ON DECISION MAKING Chief Investigator AUST RESEARCH COUNCIL Discovery Projects 02/01/2007
Competing on Business Analytics Chief Investigator AUST RESEARCH COUNCIL Discovery Projects 01/01/2009

Contracts

Title Role Funding Source Award Date
MARKET AND TREND ANALYSIS FOR INTERNET SECURITY AND USABILITY Chief Investigator ANZ BANKING GROUP 23/06/2008

Additional Grant and Contract Information

ARC Discovery Grant Scheme (2006-2008) (with Dr. L. Churilov and Dr. R. Price) "The Impact of Information about Data Quality on Decision Making " $249,000 ARC Discovery Grant Scheme (2006-2008) (with Dr. M. Rahim and Prof. R. Johnston)) "Organisational Motivation as a Predictor of Benefits from the Adoption of Information Technology" $246,000 ARC Linkage Project Grant Scheme (2005-2007) (with Prof M Rosemann, Prof P Green, Ms W Sedera, Asst Prof M zur Muehlen, Dr W Sadiq and SAP) "Modelling in the Large" $230,000 (ARC) plus $230,000 (SAP) ARC Discovery Grant Scheme (2003-2004) "A Information Health Monitor: an Instrument to Assess the Product and Service Quality of Information " $100,000 ARC Linkage Project Grant Scheme (2003-2005) (Dr. Steve Howard and Dr. Jennie Carroll and Novell) "Humanising the Convergence of Information and Communication Technology" $138,645 (ARC) plus $150,000 (Novell) ARC Large Grant Scheme (2001-2003) (with Prof. Ron Weber)"A Theoretical and Empirical Evaluation of Conceptual Modelling Practices in Information Systems Development" $184,000

Publications

Publications produced at the University of Melbourne and reported in the Annual Publications Collection and 'Research Report' since 2001. The Themis Publications module, released in November 2006, allows additional publications from previous institutions and publications from past years to be entered.

Publications in 2009

Book Chapters

  • The Effect of Data Quality Tag Values and Usable Data Quality Tags on Decision-Making
    Year: 2009
    Book: Database Systems for Advanced Applications
    Publisher: Springer Verlag(Berlin)
    Authors(s):

Journal Articles

  • A Framework for Understanding Creativity in Requirements Engineering
    Year: 2009
    Journal: Information and Software Technology
    Volume: 51
    Issue: 3
    Page numbers: 655-662
    Author(s):
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Conference Publications/Papers

  • A Cultural Analysis of Business Process Management Governance in Indian Organisations
    Year: 2009
    Event name: European Conference on Information Systems
    Conference Publication: Proc. European Conference on Information Systems
    Page numbers: np
    Publisher: 17th european conference on information systems(verona)
    Author(s):
    URL - open access http://www.ecis2009.it/submission_p.htm
  • Finding the other 5%: Understanding the role of social networking technology in   building personal communities for young adults with cancer
    Year: 2009
    Event name: ECSCW 2009 - European Computer Supported Cooperative Work
    Conference Publication: Proceedings of ECSCW 2009 - European Computer Supported Cooperative Work
    Page numbers: 105-122
    Publisher: Springer London(London)
    Author(s):
  • IOS project motivation as a determinant of project activities and business capabilities
    Year: 2009
    Event name: European Conference on Information Systems
    Conference Publication: Proc. European Conference on Information Systems
    Page numbers: np
    Publisher: 17th european conference on information systems(verona)
    Author(s):

Publications in 2008

Book Chapters

  • A longitudinal study of information systems research in Australia
    Year: 2008
    Book: The Information Systems Academic Discipline in Australia
    Publisher: ANU E Press(Acton)
    Authors(s):

Journal Articles

  • Developing a Measurement Instrument for Subjective Aspects of Information Quality
    Year: 2008
    Journal: Communications of the Association of Information Systems
    Volume: 22
    Page numbers: 49-74
    Author(s):
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  • How Organization Goals Affect Interorganization System Implementation Projects: Evidence and Implications
    Year: 2008
    Journal: Asia Pacific Management Review
    Volume: 13
    Issue: 3
    Page numbers: 567-581
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  • Representing Part-Whole Relationships in Conceptual Modelling: An Empirical Evaluation
    Year: 2008
    Journal: MIS Quarterly
    Volume: 32
    Issue: 3
    Page numbers: 553-573
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  • The Information Needs of Family Carers in Collaborative Healthcare
    Year: 2008
    Journal: Communications of the Association of Information Systems
    Volume: 23
    Issue: 10
    Page numbers: 179-192
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Conference Publications/Papers

  • Data Quality Tags and Decision-making: Improving the Design and Validity of Experimental Studies
    Year: 2008
    Event name: Collaborative Decision Making
    Conference Publication: Collaborative Decision Making: Perspectives and Challenges
    Page numbers: 223-244
    Publisher: IOS Press(Amsterdam)
    Author(s):
  • Interorganizational Systems (IOS) Adoption over Time: Empirical Evaluation in the Australian Grocery Industry" 19th Australasian Conference on Information Systems, Christchurch, New Zealand.
    Year: 2008
    Event name: 9th Australasian Conference on Information Systems
    Conference Publication: 19th Australasian Conference on Information Systems
    Publisher: Canterbury University Press(Christchurch)
    Author(s):
  • The Decision-making Journey of a Family Carer: Information and Social Needs in a Cultural Context
    Year: 2008
    Event name: Collaborative Decision Making: Perspectives and Challenges
    Conference Publication: Collaborative Decision Making: Perspectives and Challenges
    Page numbers: 139-149
    Publisher: IOS Press(Amsterdam)
    Author(s):
  • Virtual Teams: Information Types for Effective Functioning
    Year: 2008
    Event name: Leveraging ICT Resilient Organizations and Sustainable Growth in Asia Pacific Region
    Conference Publication: 12th Pacific Asia Conference on Information Systems
    Page numbers: 334-345
    Publisher: City University of Hong Kong
    Author(s):
    URL - open access www.pacis2008.org

Publications in 2007

Book Chapters

  • Using Protocol Analysis to Explore the Creative Requirements Engineering Process
    Year: 2007
    Book: Information Systems Foundations: Theory, Representation and Reality
    Publisher: ANU E Press(Acton)
    Authors(s):

Journal Articles

  • A Ranking List for Information Systems Journals
    Year: 2007
    Journal: Australian Journal of Information Systems
    Volume: 14
    Issue: 1
    Page numbers: 5-18
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  • Organisational Motivation and Inter-Organisational Systems Adoption Process: Empirical Evaluation on the Australian Automotive Industry
    Year: 2007
    Journal: Journal of Electronic Commerce in Organizations
    Volume: 5
    Issue: 3
    Page numbers: 1-16
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  • The Alignment of Business and Information Technology Strategy in Australia
    Year: 2007
    Journal: Australian Journal of Information Systems
    Volume: 14
    Issue: 2
    Page numbers: 113-139
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Conference Publications/Papers

  • Towards a motivational theory of technology implementation processes


    Year: 2007
    Event name: The European and Mediterranean Conference on Information Systems
    Conference Publication: Proceedings of The European and Mediterranean Conference on Information Systems
    Page numbers: 65.1-65.10
    Publisher: Universidad Politecnica de Valencia
    Author(s):
    URL - open access http://www.iseing.org/emcis/EMCIS2007/emcis07cd/EMCIS07-PDFs/691.pdf
  • Families as Carers: Information Needs in a Cultural Context
    Year: 2007
    Event name: Australasian Conference on Information Systems
    Conference Publication: Proceedings 18th Australasian Conference on Information Systems
    Page numbers: 1089-1098
    Publisher: The University of Southern Queensland(Toowoomba)
    Author(s):
  • From intention to motivation: Developing a motivation-based model of IOS implementation
    Year: 2007
    Event name: International Conference on Information Systems
    Conference Publication: Proceeding of The 28th International Conference on Information Systems
    Page numbers: 1-15
    Publisher: Association for Information Systems(Texas)
    Author(s):
    URL - restricted access http://aisel.isworld.org/password.asp?Vpath=ICIS/2007&PDFpath=icis-ideas-0011-2007-File001.pdf
  • Motivating interorganisational system implementation: Evidence from the Australian automotive industry
    Year: 2007
    Event name: Asia Pacific Management Conference
    Conference Publication: Proceedings of The 13th Asia Pacific Management Conference
    Page numbers: 121-130
    Publisher: Monash University(Melbourne)
    Author(s):
    URL - open access http://infotech.monash.edu.au/research/centres/cdsesr/apmc/downloads/program_final.pdf
  • Understanding IOS implementation process in an automotive manufacturing company: An organisational motivation perspective
    Year: 2007
    Event name: Seventh International Conference on Electronic Business
    Conference Publication: Proceedings of the Seventh International Conference on Electronic Business
    Page numbers: 161-169
    Publisher: National Chengchi University(Taipei)
    Author(s):

Publications in 2006

Journal Articles

  • The 2005 Survey of Information Systems Research in Australia
    Year: 2006
    Journal: Australasian Journal of Information Systems
    Volume: 14
    Issue: 1
    Page numbers: 273-280
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Conference Publications/Papers

  • Knowing Me Knowing You: End User Perceptions of Federated Digital Identity Management Systems


    Year: 2006
    Event name: European Conference on Information Systems
    Conference Publication: Proceedings of The European Conference on Information Systems, 2006
    Publisher: Goteborgs Universitet
    Author(s):
  • A Conceptual Approach To Exploring Creativity In Requirements Engineering
    Year: 2006
    Event name: ACIS 2006
    Conference Publication: Proceedings on the 17th Australian Conference on Information Systems
    Publisher: University of South Australia(Adelaide)
    Author(s):
  • Beyond
    Security: Implications for the Future of Federated Digital Identity Management Systems
    Year: 2006
    Event name: OzCHI
    Conference Publication: Proceedings of OZCHI 2006
    Page numbers: 313 - 316
    Publisher: ACM Press(New York)
    Author(s):
  • Exploring factors affecting the achievement of different types of inter-organisational systems (IOS) benefits
    Year: 2006
    Event name: 10th Pacific Asia Conference on Information Systems
    Conference Publication: 10th Pacific Asia Conference on Information Systems
    Page numbers: 15-28
    Author(s):
  • Understanding IOS adoption processes in a first tier automotive supplier company: an application of the theory of IOS adoption motivation
    Year: 2006
    Event name: 14th European Conference on Information Systems (ECIS 2006)
    Conference Publication: 14th European Conference on Information Systems
    Publisher: Goteborgs Universitet
    Author(s):
    URL - open access http://is2.lse.ac.uk/asp/aspecis/20060078.pdf

Publications in 2005

Book Chapters

  • Evaluating Conceptual Modelling Practices: Composites, Things, Properties
    Year: 2005
    Book: Business Systems Analysis with Ontologies
    Publisher: Idea Group(Hershey)
    Authors(s):

Journal Articles

  • A Semiotic Information Quality Framework: Development and Comparative Analysis
    Year: 2005
    Journal: Journal of Information Technology
    Volume: 20
    Page numbers: 88-102
    Author(s):
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  • Data Quality, Database Fragmentation and Information Privacy
    Year: 2005
    Journal: Surveillance & Society
    Volume: 3
    Issue: 1
    Page numbers: 45-58
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Conference Publications/Papers

  • Empirical Refinement of a Semiotic Information Quality Framework
    Year: 2005
    Event name: The 38th Hawaii International Conference on System Services (HICSS-38)
    Conference Publication: Proceedings of the 38th Annual Hawaii International Conference on System Sciences 2005
    Page numbers: 1-10
    Publisher: IEEE Computer Society(California)
    Author(s):
  • The Converged Appliance; "I love it...but I hate it"
    Year: 2005
    Event name: Citizens Online: Considerations for Today and the Future
    Conference Publication: ACM International Conference Proceeding Series
    Volume: 122
    Page numbers: 1-10
    Publisher: Computer-Human Interaction Special Interest Group(Canberra)
    Author(s):

Publications in 2004

Book Chapters

  • Business Models & Their Relationship to Strategy
    Year: 2004
    Book: Value Creation Form e-Business Models
    Publisher: Butterworth-Heinemann(London)
    Authors(s):

Journal Articles

  • Representing Composites in Conceptual Modeling
    Year: 2004
    Journal: Association for Computing Machinery. Communications
    Volume: 47
    Issue: 7
    Page numbers: 77-80
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  • The case for viewing business models as abstractions of strategy
    Year: 2004
    Journal: Communications of the Association of Information Systems
    Volume: 13
    Issue: 2004
    Page numbers: 427-442
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Conference Publications/Papers

  • A Framework for Understanding Customer Relationship Management System Benefits
    Year: 2004
    Event name: 15th Australasian Conference on Information Systems 2004
    Conference Publication: Proceedings 15th Australasian Conference on Information Systems 2004
    Volume: 1
    Issue: 1
    Page numbers: 1-10
    Publisher: University of Tasmania(Hobart)
    Author(s):
  • A Semiotic Information Quality Framework
    Year: 2004
    Event name: The 2004 IFIP International Conference on Decision Support Systems (DSS2004)
    Conference Publication: Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004)
    Volume: 1
    Issue: 1
    Page numbers: 658-672
    Publisher: Monash University(Clayton)
    Author(s):
  • Next Steps in Understanding Information Quality and Its Effect on Decision Making and Organisational Effectiveness
    Year: 2004
    Event name: Decision Support in an Uncertain World
    Conference Publication: 2004 IFIP International Conference on Decision Support Systems
    Page numbers: 283-294
    Publisher: Monash University(Melbourne)
    Author(s):
  • Representing Part-Whole Relations in Conceptual Modelling: A Comparison of Object-Oriented and Entity Relationship Modellers
    Year: 2004
    Event name: 12th International Conference on Information Systems and Development
    Conference Publication: Constructing the Infrastructure for the Knowledge Economy: Methods and Tools, Theory and Practice
    Volume: 1
    Issue: 1
    Page numbers: 155-167
    Publisher: Kluwer Academic/Plenum Publishers(New York)
    Author(s):

Publications in 2003

Books

  • Second-wave enterprise resource planning systems: implementing for effectiveness
    Year: 2003
    Publisher: Cambridge University Press(Cambridge)
    Authors(s):

Book Chapters

  • Critical success factors revisited: a model for ERP project implementation
    Year: 2003
    Book: Second Wave Enterprise Resource Planning Systems: Implementation and Effectiveness
    Publisher: Cambridge University Press(Cambridge)
    Authors(s):
  • Evidence-based Practice: Facilitating Knowledge Utilisation within Communities
    Year: 2003
    Book: Australian Studies in Knowledge Management
    Publisher: University of Wollongong Press(Wollongong)
    Authors(s):
  • Introduction: ERP-the quiet revolution
    Year: 2003
    Book: Second-Wave Enterprise Resource Planning Systems: Implementing for Effectiveness
    Publisher: Cambridge University Press(Cambridge)
    Authors(s):

Journal Articles

  • Improving the Quality of Data Models: Empirical Validation of a Quality Management Framework
    Year: 2003
    Journal: Information Systems
    Volume: 28
    Issue: 6
    Page numbers: 619-650
    Author(s):
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  • Using Ontology to Validate Conceptual Models
    Year: 2003
    Journal: Association for Computing Machinery. Communications
    Volume: 46
    Issue: 10
    Page numbers: 85-89
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Conference Publications/Papers

  • An Empirical Evaluation of Conceptual Modelling Practices
    Year: 2003
    Event name: 14th Australasian Conference on Information Systems
    Conference Publication: Proceedings of the 14th Australasian Conference on Information Systems
    Volume: 1
    Issue: 1
    Page numbers: 1-11
    Publisher: Edith Cowan University(Churchlands)
    Author(s):
  • Data quality issues in community health information systems in developing countries
    Year: 2003
    Event name: IFIP (W.G8.2-WG 9.4) IS Perspectives and Challenges in the Context of Globalization
    Conference Publication: IS Perspectives & Challenges in the Context of Globalization
    Page numbers: 25-36
    Publisher: Athens University of Economics and Business(Athens)
    Author(s):
  • Explaining different patterns of business benefits from two ERP systems
    Year: 2003
    Event name: 14th Australasian Conference on Information Systems 2003
    Conference Publication: Proceedings of the 14th Australasian Conference on Information Systems 2003
    Volume: 1
    Issue: 1
    Page numbers: 1-11
    Publisher: Edith Cowan University(Churchlands)
    Author(s):
  • Meeting privacy obligations: the implications for information systems development
    Year: 2003
    Event name: 11th European Conference on Information Systems 2003
    Conference Publication: New Paradigms in Organizations, Markets and Society: The Proceedings of the 11th European Conference on Information Systems 2003
    Page numbers: 1-10
    Publisher: CUEN(Naples)
    Author(s):
  • Positivist, single case study research in information systems: a critical analysis
    Year: 2003
    Event name: 11th European Conference on Information Systems 2003
    Conference Publication: Proceedings of the 11th European Conference on Information Systems 2003
    Page numbers: 1-11
    Publisher: CUEN(Naples)
    Author(s):
  • Representing things and properties in conceptual modelling: an empirical evaluation
    Year: 2003
    Event name: The 11th European Conference on Information Systems 2003
    Conference Publication: Proceedings of the 11th European Conference on Information Systems 2003
    Page numbers: 1-17
    Publisher: CUEN(Naples)
    Author(s):
  • The categorical information quality framework (CIQF): a critical assessment and replication study
    Year: 2003
    Event name: The 7th Pacific-Asia Conference on Information Systems PACIS 2003
    Conference Publication: Proceedings of the 7th Pacific-Asia Conference on Information Systems 2003
    Page numbers: 626-638
    Publisher: University of South Australia Library(Adelaide)
    Author(s):

Publications in 2002

Book Chapters

  • Using on-line medical knowledge to support evidence-based practice: A case study of a successful knowledge management project
    Year: 2002
    Book: Knowledge Media in Healthcare: Opportunities and Challenges
    Publisher: Idea Group(Philadelphia)
    Authors(s):

Journal Articles

  • Guidelines for conducting positivist case study research in information systems
    Year: 2002
    Journal: Australian Journal of Information Systems
    Volume: Special Issue
    Page numbers: 76-85
    Publisher: University of Wollongong
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Conference Publications/Papers

  • A framework for understanding the motivations for inter-organisational systems adoption: An empirical assessment
    Year: 2002
    Event name: Thirteenth Australasian Conference on Information Systems
    Conference Publication: Proceedings of the Thirteenth Australasian Conference on Information Systems
    Volume: 1
    Page numbers: 453-463
    Publisher: School of Information Systems, Victoria University(Melbourne)
    Author(s):
  • Analysing ERP use with the structurational model of technology
    Year: 2002
    Event name: The Thirteenth Australasian Conference on Information Systems
    Conference Publication: Proceedings of the thirteenth Australasian Conference on Information Systems
    Page numbers: 117-128
    Publisher: School of Information Systems, Victoria University(Melbourne)
    Author(s):
  • Data quality tagging and decision outcomes: An experimental study
    Year: 2002
    Event name: Conference on decision making and decision support in the internet age
    Conference Publication: Proceedings of DSIage 2002
    Page numbers: 399-410
    Publisher: Oak Tree Press(Cork)
    Author(s):
  • Issues in positivist. single case study research in information systems
    Year: 2002
    Event name: Information Systems Foundations: Building the Theoretical Base
    Conference Publication: Proceedings Information Foundations Workshop: Building the Theoretical Base
    Page numbers: 61-71
    Publisher: School of Business and Information Management, Australian National University(Canberra)
    Author(s):
  • Modelling the requirements process: Where are the people?
    Year: 2002
    Event name: Thirteenth Australasian Conference on Information Systems (ACIS)
    Conference Publication: Proceedings of the Thirteenth Australasian Conference on Information Systems (ACIS)
    Page numbers: 899-910
    Publisher: School of Information Systems, Victoria University(Melbourne)
    Author(s):
  • Motivations for inter-organisational systems adoption: A tale of two organisations
    Year: 2002
    Event name: Conference on the Adoption and Diffusion of IT in an Environment of Critical Change
    Conference Publication: IFIP TC8 WG8.6 International Working Conference on Diffusion, Adoption and Implementation of Information Technology
    Page numbers: 129-145
    Publisher: Pearson Publishing Service(Frenchs Forest)
    Author(s):
  • Privacy and customer data quality: Exploring the issues
    Year: 2002
    Event name: Thirteenth Australasian Conference on Information Systems
    Conference Publication: Proceedings of the Thirteenth Australasian Conference on Information Systems
    Volume: 1
    Page numbers: 279-292
    Publisher: School of Information Systems, Victoria University(Melbourne)
    Author(s):
  • Representing part-whole relationships in conceptual modeling: An empirical evaluation
    Year: 2002
    Event name: 23rd Annual International Conference on Information Systems
    Conference Publication: Proceedings of the 23rd International Conference on Information Systems
    Page numbers: 89-100
    Publisher: International Conference on Information Systems(Barcelona)
    Author(s):
  • Understanding the business benefits of enterprise resource planning systems
    Year: 2002
    Event name: 2002 Americas Conference on Information Systems (ACMIS 2002)
    Conference Publication: 2002 - Eighth Americas Conference on Information Systems
    Page numbers: 899-906
    Publisher: Association for Information Systems(Texas)
    Author(s):

Publications in 2001

Conference Publications/Papers

  • Motivations for Inter-Organisational Systems Adoption: A Framework and Initial Case Study
    Year: 2001
    Event name: 6th Collector Conference on Electronic Commerce
    Conference Publication: Proceedings of the 6th Collector Conference on Electronic Commerce
    Page numbers: 88-93
    Publisher: Faculty of Informatics, University of Wollongong(Wollongong)
    Author(s):
  • The Impact of Data Quality Tagging on Decision Outcomes
    Year: 2001
    Event name: Twelfth Australasian Conference on Information Systems
    Conference Publication: Proceedings of the Twelfth Australasian Conference on Information Systems
    Page numbers: 597-606
    Publisher: School of Multimedia and Information Technology, Southern Cross University(Coffs Harbour)
    Author(s):
  • The role of knowledge management in moving to a customer-focused organisation.
    Year: 2001
    Event name: The 9th European Conference on Information Systems
    Conference Publication: Global Co-Operation in the New Millennium
    Volume: 2
    Page numbers: 721-729
    Publisher: Moderna organisacija(Kranj)
    Author(s):
  • Understanding Motivations for IOS Adoption
    Year: 2001
    Event name: Twelfth Australasian Conference on Information Systems
    Conference Publication: Proceedings of the Twelfth Australasian Conference on Information Systems
    Volume: 2
    Page numbers: 507-514
    Publisher: School of Multimedia and Information Technology, Southern Cross University(Coffs Harbour)
    Author(s):
  • Using Extended Reference Models for the Configuration ofEnterprise Resource Planning Systems
    Year: 2001
    Event name: Twelfth Australasian Conference on Information Systems
    Conference Publication: Proceedings of the Twelfth Australasian Conference on Information Systems
    Volume: 2
    Page numbers: 537-546
    Publisher: School of Multimedia and Information Technology, Southern Cross University(Coffs Harbour)
    Author(s):
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